PixelCrayons PixelCrayons
Most Reliable & Professional

Application Maintenance & Support Services India

We are India's most trusted company providing complete application modification, bug fixing, testing, documentation update, problem root cause analysis, and requests resolution & problem detection solutions. Our application maintenance and support services are covered under a strict SLA.

We at PixelCrayons offer impeccable app maintenance and support services that help you improve application quality, lower costs & improve ROI, and resolve complex recurring issues in your app.

  • 11500+
    Projects Launched
  • 17+
    Years Experience
  • 4800+
    Satisfied Customers
  • 97%+
    Client Retention

Helping Businesses Since 2004

Our application support and maintenance services are directed at guaranteeing that your apps are highly reliable, available, and stay related to existing business needs.

  • Reduce Cost Upto 50%


    Save up to 50% of Cost on hiring in-house resources.

  • Finding Top IT Talents


    Get the opportunity to work with the top 1% app maintenance and support team.

  • Fill Gap in Your Skill Sets


    Get a pool of expertise having various skill sets of several technologies.

  • Faster Time-to-Market


    Get best-fit resources, project management guidance, & perfect QA strategy.

  • Future-proof Solutions


    Get future-ready projects built by utilizing the latest tools & technologies.

  • Innovation & Compete


    Get innovation & tactical solutions on your project given by our R&D team.

  • Enhance Your Efficiency


    Enhance productivity & remove human mistakes by automating your business methods.

  • Ensure Operation Agility


    Build a comprehensive digital ecosystem with the most advanced technologies, such as cloud, AI, RPA, and more.

  • Complete Peace of Mind


    Now spend more time on your core tasks & less on in-house resources & varied costs.

See What Our Customers are Saying...

We sign strict non-disclosure agreements & IPR with our esteemed clients. However, some clients came forward to appreciate our hard work by providing video and textual testimonials for our work. Here are a few testimonials sent by some of our esteemed clients from across the globe:

We were very afraid that there is no agency that will deliver the quality that we were looking for. Pixelcrayons turned out to be a very good solution. Since day one, we were engaging in the product development. At the begining, I thought it's gonna be a very hard road...

Mr. Nilo Quiroz, Wyzchef

PixelCrayon’s management has been very knowledgeable & flexible with assigning right resources. The developers are skilled, focussed, and professional who have delivered their thoughts on time. Definitely would recommend PixelCrayons and would use them again...

Philip Hamichi, Eurowise

Hi, My Name is Nikhil and I run a website called www.proadviser.com.au and it is essentially an online market place where clients can get quotes from, financially advices, accountant lawyer... I don't really have any issues while working with financially advices, accountant lawyer...

Nikhil, Proadviser

Celler Angels has been using PixelCrayons for about six or seven months and as a virtual company it's extremely important to have deadline met, content delivered, promises kept. Everything that PixelCrayons has delivered so far has been top notch...

Martin Celler, Celler Angels

Hello, I am Bas Buys owner of 'Enter Baby Allant'. I worked on a project with PixelCrayons team India. I am very pleased about corporation. They did a very good job, and delivered exactly what needs to be done and communication is very effective and pleasant...

Bas Buys, Enter Baby Allant

Your Offshore Partner For Support & Maintenance

We are one of the leading application maintenance and support service companies with over 17+ years of experience and dedicated 500+ professionals. We are being trusted by thousands of businesses across the globe. Here are some services you can choose from us:

  • Dedicated Team

    We are backed by an expert team for your simple as well as complex app modernization project. Our team is capable of delivering advanced solutions for your business.

  • Staff Augmentation

    Do you need additional software testing talent to boost your software support & maintenance project? Get India’s top 1% engineers who can fully integrate with your existing team.

  • Support & Maintenance Outsourcing

    Outsource software support and maintenance to India’s top firm, which has a track record of providing out-of-box solutions to thousands of businesses across the globe.

Our Services

Get full-cycle web and mobile application maintenance services for your web and mobile apps. From simple support to system monitoring and auditing, we cover everything.

  • Software Support

    Our experts will help you with software issues of any complexity level, such as standard issue fixing, proactive monitoring, source code issue resolution, application code optimization, new functionality, etc.

  • Application Maintenance

    We provide complete software maintenance services, including technology consulting, security audit, server management, OS versions update, application licenses check, resources availability & performance control.

  • System Monitoring

    Our team can monitor your core applications and overall system performance 24x7x365 to ensure maximum uptime. We provide application & server monitoring, event log management, and backup & recovery.

  • Application Improvement

    Our services are not just limited to mobile app and web development. We revise the current state of a web or mobile application, analyze its performance and possible bugs, and work out improvement plans to ensure better functionality of software products.

  • Pre-Support Auditing

    We independently audit the software products that are developed by PixelCrayons as well as any other third parties. We provide a document containing a detailed status assessment and recommendations on its enhancement.

  • Migration of OS & Server

    If operational systems and servers do not perform to the utmost, our specialists can migrate the product to another OS or server in order to improve performance results.

Ready to Get Started?

Our software maintenance services can reengineer, enhance, or customize your present solution, tackling minor and major issues that trouble or hamper the system's performance and functionality. Do you have any projects in mind?

We are a 17+ years old app support and maintenance service provider having 6800+ happy clients in 38+ countries.

We Cover All Maintenance & Support Challenges

Our web and mobile app maintenance service engineers help you deal with all significant and complex maintenance challenges. Besides, our services meet specific challenges that your software faces.

  • 01

    Corrective Maintenance Services

    Our experts can customize, re-engineer and enhance your present software solution. Moreover, we can tackle all major or minor issues that hamper system functionality.

  • 02

    Adaptive Maintenance Services

    Being a reliable application maintenance services company, we offer adaptive maintenance services in which our team makes sure that your software works stably and reliably in the new, altered environment.

  • 03

    Scheduled Maintenance Services

    Our experts make sure that your entire IT system or application stays updated and in line with the latest technology, ahead of the competition.

3rd Party Application Takeover

PixelCrayons carries out a complete third-party application takeover and maintenance. Here is our complete process of third party application takeover:


  • Knowledge transfer from present team to PixelCrayons

    Architecture & code audit

    Related documentation auditing

    Functional and performance testing

  • Bug fixes

    Performance tuning

    Missed documentation replenishment

    Improvements planning



  • Online helpdesk and support service

    Scheduled and on-demand updates

    Issue tracking and rectification

    Backup and recovery

Why Choose App Support & Maintenance Services from PixelCrayons?

Our web and mobile app maintenance company offers a host of benefits that make your support and maintenance task hassle-free. Here are some reasons to choose us:

application maintenance and support services
application maintenance and support company

Track progress via Easy Communication

application maintenance and support companies

Flexible approach for app support & maintenance to suit business needs.

software maintenance services

Proactive IT maintenance based on the latest technology.

application maintenance services

24×7x365 availability & on-time project delivery

software maintenance company

Experienced support & maintenance engineers

Engagement Models

Being a leading software maintenance and support company in India, we provide flexible engagement models to meet diverse business needs.

Our Process

We follow the agile and DevOps model to ensure maximum client contentment in application development and maintenance services. Have a look at our process:

  • 1

    Define your project’s scope with our Industry Experts

  • 2

    Select candidates for the screening process.

  • 3

    Take interview of selected candidates

  • 4

    Initiate project on-boarding & assign tasks

Case Studies

All our app support & maintenance projects are covered under the Non-Disclosure Agreement. However, we have taken permission from some of our clients to showcase their app support & maintenance projects so that you can get a better understanding of our work. Have a look at some app support & maintenance case studies:

View All

Frequently Asked Questions

Here are some questions frequently asked by our clients related to the application support & maintenance team. If you need more information or have any other questions, feel free to contact us.

What types of clients have you worked with?

The majority of our clients are ISVs, SMEs, digital agencies, and enterprises. We also have software clients in education, finance, healthcare, media, automotive, and retail. Additionally, we serve tech-enabled companies that develop custom software for their business to use internally as a competitive advantage.

What makes PixelCrayons stand out from its competitors?

PixelCrayons is a reliable application development and maintenance company in India with 500+ professionals and 17+ years of experience. We have delivered several successful solutions to businesses from different domains. Moreover, our company has helped organizations increase their ROI and brand value globally.

What is your typical process for working with a new client?

An engagement process with PixelCrayons usually follows these steps: Exploratory discussion to identify areas of need and determine if there is a mutually beneficial relationship.
Technical discussion:
Sometimes, this is paired with the exploratory meeting. This is where we get into the technical details of what you have and what you are looking for.
Qualification call:
This is where we identify all of the resources that you may need for your project. Before this call, we may provide you with resumes for consideration.
This is the final step before engagement. Here, we document the relationship by completing a Master Service Agreement (MSA) for the association and a Statement of Work (SOW) for the specific project.
These documents outline the relationship parameters and project, resources, costs, timeline, and associated dependencies.

What things should I take into consideration before engaging with PixelCrayons?

If you are unsure about your product, your strategy or direction, or how many people you will need, or the types of expertise required, PixelCrayons is happy to help you with a free assessment. There is no commitment, and the process will help you clarify critical requirements to complete your project successfully.

Will I need to have a face-to-face meeting to begin the project?

In most cases, a face-to-face meeting is not necessary, and most of our web apps are generally completed with contact via telephone, email, or Skype only. We place suggested website designs online via our secure testing server for you to view the work in progress.

What frameworks and methodologies do you use in your application maintenance practices?

The primary software focus is in PHP, .NET, Java, Android, iOS, Xamarin, React Native, Angular, Node, React, Magento, WooCommerce, Shopify, etc. For more technologies, you can visit pixelcrayons.com.

How do you price your services?

Pricing is created on a project basis or a retainer schedule. Since the resource needs of each company are different, pricing for each project is customized and presented in the SOW. In general, the initial cost for PixelCrayons’ expert resources is higher than hiring a traditional employee.
But, the benefits include a faster time to learning ramp-up, speedier time to software delivery. Other benefits include the flexibility to contract for a part-time or short-term commitment, which easily offset the costs. Pricing is typically based on hourly time and expenses, weekly or monthly retainers, or fixed project bids.

What are the different types of maintenance?

Maintenance services may be classified into below categories:
1) Support Services
2) Production Environment Support Services
3) Application Maintenance & Enhancement
4) System enhancement services
5) Database Management
6) Hardware support services.
The primary purpose of support service is to ensure the availability of the application and its data for its users at any given time, even in cases of planned or unplanned system failures. The support provided may be proactive (for example: providing a systematic plan of preventive maintenance) or reactive (responding to user-end issues as and when they occur).