PixelCrayons PixelCrayons

Chatbot Development Services Company India

Get chatbot development services to revolutionize how you interact with your customers and streamline all the business interactions. We create voice bots and chatbots using Dialogflow, IBM Watson, Amazon Lex, fastText, Rasa NLU, & Microsoft Bot Framework.
We are among the well-recognized chatbot companies with years of experience and expertise.

  • 11500+
    Projects Launched
  • 17+
    Years Experience
  • 4800+
    Satisfied Customers
  • 97%+
    Client Retention

Helping Businesses Since 2004

PixelCrayons assists businesses, whether small or big, in setting a chatbot development team of their choice. Our solutions let businesses in several ways such as:

  • Reduce Cost Upto 50%


    Save up to 50% of Cost on hiring in-house resources.

  • Finding Top IT Talents


    Get the chance to work with the top 1% of the chatbot development team.

  • Fill Gap in Your Skill Sets


    Get a pool of talents having varied skill sets of different technologies.

  • Faster Time-to-Market


    Get best-fit resources, perfect QA strategy, & project management guidance.

  • Future-proof Solutions


    Get future-ready chatbots created by using the latest tools & technologies.

  • Innovation & Compete


    Get innovation & strategic solutions on your project provided by our R&D team.

  • Enhance Your Efficiency


    Enhance efficiency & remove human error by automating your business processes.

  • Ensure Operation Agility


    Create a complete digital ecosystem with the latest technologies like RPA, AI, cloud, etc.

  • Complete Peace of Mind


    Now spend more time on your core tasks & less on in-house resources & varied costs.

See What Our Customers are Saying...

We sign strict non-disclosure agreements & IPR with our esteemed clients. However, some clients came forward to appreciate our hard work by providing video and textual testimonials for our work. Here are a few testimonials sent by some of our esteemed clients from across the globe:

We were very afraid that there is no agency that will deliver the quality that we were looking for. Pixelcrayons turned out to be a very good solution. Since day one, we were engaging in the product development. At the begining, I thought it's gonna be a very hard road...

Mr. Nilo Quiroz, Wyzchef

PixelCrayon’s management has been very knowledgeable & flexible with assigning right resources. The developers are skilled, focussed, and professional who have delivered their thoughts on time. Definitely would recommend PixelCrayons and would use them again...

Philip Hamichi, Eurowise

Hi, My Name is Nikhil and I run a website called www.proadviser.com.au and it is essentially an online market place where clients can get quotes from, financially advices, accountant lawyer... I don't really have any issues while working with financially advices, accountant lawyer...

Nikhil, Proadviser

Celler Angels has been using PixelCrayons for about six or seven months and as a virtual company it's extremely important to have deadline met, content delivered, promises kept. Everything that PixelCrayons has delivered so far has been top notch...

Martin Celler, Celler Angels

Hello, I am Bas Buys owner of 'Enter Baby Allant'. I worked on a project with PixelCrayons team India. I am very pleased about corporation. They did a very good job, and delivered exactly what needs to be done and communication is very effective and pleasant...

Bas Buys, Enter Baby Allant

Our Chatbot Development Services

Our chatbot developers provide brilliant and sophisticated Chatbot web and mobile app solutions that can be implemented into diverse domains such as e-commerce, customer support, entertainment, delivery services, or healthcare.

  • Conversation Design

    Essentially UI/UX 2.0. Our interfaces will drive conversations by amalgamating Natural Language Interfaces with traditional UI elements like buttons, menus, and images.

  • Chatbot Architecture

    Our chatbot app developers have built bots for internal use and customers, and we know which permutations of frameworks, APIs, and plugins will work best for which use cases.

  • Natural Language Processing

    We use NLU and NLP to identify various categories such as Intents, Actions, Entities, and Context around which responses can be framed.

  • Processing Pipeline

    Our chatbot developers help minimize false negatives and false positives with a pre-processing pipeline to handle common errors with dependency parsing, lemmatization, POS-checking, etc.

  • Deployment & Integration

    Once pre-processing is done, the Chatbot is ready to deploy. Our chatbot developers can do either cloud or on-premise deployment and microservices/REST-based architecture for minimal downtime.

  • Chatbot Consultancy

    If you have any queries related to Chatbot development, feel free to contact us. Our consultant will provide you with free advice on Chatbot design and development.

Ready to Get Started?

Looking for Chatbot development services? We provide custom Chatbot development solutions applying innovative technologies to enhance interactivity & engagement with your client to the next level. Also, our well-defined and manageable processes are balanced between cost, time, and quality, along with clear communication. Do you have any queries related to Chatbot development services?

Chatbot Use Cases

Chatbots can be implemented across different industry verticals as they can take care of multiple services like complaints, customer care, feedback, booking, searching, handling payment procedures, etc. Thus, Chatbot can handle several tasks in the following Industries:

  • E-Commerce Chatbot

    eCommerce Chatbot can reach out to more customers. The bot can list products, list menus, answer live questions, add products to the cart, process orders, make product suggestions, & send shipping updates.

  • Ticketing Chatbot

    Clients can directly interact with the Chatbot for booking and searching for tickets. They can check the date and time of travel, ticket pricing, etc. In addition to this, Chatbot can inform you if there are any schedule changes.

  • News Chatbot

    News Chatbot can send personalized alerts, breaking news, specific stories, and live sports scores from a particular web app in a chat message. In addition to this, it can send a list of stories from multiple publishing platforms.

  • Food Ordering Chatbot

    Food ordering Chatbot allows customers to order food online, diners to reserve tables, browse important information & menu through the restaurant's Facebook Messenger in a more convenient way.

  • Hotel Booking Chatbot

    Hotel booking Chatbot helps people to browse, search and make hotel reservations. A chatbot can also enhance communication with guests before, during, and after their stay in the hotel.

  • Customer Support Chatbot

    It can easily replace live chat agents. A chatbot can reply, provide correct answers or even escalate requests. Besides, it can respond to frequently-asked-questions or offer timely information.

  • Finance Chatbot

    A chatbot can also send push notifications with live stock updates of various firms based on clients' preferences. It can provide updates about the client's bank account balance, credit card, etc.

  • Legal Assist Chatbot

    These Chatbots provide price quotes, legal assistance, and various other legal advice to the people who are starting a new business and those already running a business and need legal help.

  • Healthcare Chatbot

    Embedding Chatbot with calendars can improve the frequency& efficiency of booking appointments with doctors. Doctors & physicians can strengthen their patient connection through value-rich interactions.

Chatbot Development Platforms

Our chatbot development company in India has expertise on all major key platforms and strives to provide the best solution on the latest chatbot app and web development trends.

chatbot development services
chatbot development company

Benefits of Using Chatbot

A chatbot is the demand of the digital world. It enhances customer interaction and provides the best in domain support. Here are some more benefits of Chatbot:

  • Provides unmatched control and transparency during the operation phase

    It can be scaled quickly, allowing you to be the change instead of being part of it

    They offer easy to use interface and can be encoded to perform automated actions

    A chatbot is comparatively less expensive and easy to build but with a higher adoption rate

  • chatbot app development services
  • Chatbots are more human and can also be programmed to serve in different languages

    It improvises mobile marketing efforts and eventually yields better results for you

    They offer personalized interaction which ultimately increases customer retention and loyalty

    Friendly and realistic language makes you interact efficiently with your users

Our Process

Our Chatbot development company has the technical expertise to deliver complex, multi-technology, and multi-disciplinary projects. You can hire dedicated chatbot developers on different models and choose the suitable model for hiring resources that suit best for your project needs:

  • 1

    Define your project’s scope with our Industry Experts

  • 2

    Select candidates for screening process

  • 3

    Take interview of selected candidates

  • 4

    Initiate project on-boarding & assign tasks

Engagement Models

Being a leading Chatbot development company in India, our Chatbot developers provide flexible engagement models to meet diverse business needs.

Case Studies

All our projects are covered under the Non-Disclosure Agreement. However, we have taken permission from some of our clients to showcase their projects so that you can get a better understanding of our work. Have a look at some case studies:

Contact Us Now

Frequently Asked Questions

Here are some questions that our clients frequently ask. If you need more information or have any other questions, feel free to contact us.

Why should I pick PixelCrayons for chatbot development services?

With 17+ years of experience in the IT industry, PixelCrayons understands technology very well. Instead of fake promises, we believe in showing you the real numbers. Here are some reasons why you will end up loving PixelCrayons.
4800+ happy customers
11500+ successful projects
• Strict Non-disclosure agreement
• First-time right approach
• AI-driven task monitoring
• 100% bug-free coding
• No contract lock-ins
• DevOps & Agile Approach

What is the experience of your chatbot development team?

At PixelCrayons, we have the best teams with 5+ years of experience in Chatbot development. Our team members are tech enthusiasts who strive for excellence. Thus, the best results are always guaranteed.

Is there any hidden cost to your chatbot development company?

No. We discuss with you your Chatbot requirements and then quote the price accordingly. Once we start working, we ensure that the outlined price quote is strictly adhered to.

What is the list of your clients?

Our clientele includes biggies like Warner Bros., Adobe, HP, Volkswagen, Puma, Qatar Airways, and many others. Other than this, we have globally served 4800+ customers too.

How does PixelCrayons help with reducing the error rates in the Chat?

We believe that chatbots grow to be more robust as time and usage increase. PixelCrayons provides a comprehensive set of features to ensure that chatbot administrators have complete control over the Bot's behavior.

What is BotEngine?

BotEngine is a chatbot builder that enables you to build your Bot without coding. You can make the Bot do anything from getting weather updates, searching for Amazon or eBay products, and more! With BotEngine, anyone can become a developer with no programming skills required. All of these features are available 24 hours per day, 365 days a year.

What is a chatbot?

A chatbot is a program that interacts with humans via chat messages. Chatbots are designed to simulate conversation with a computer and intelligent agents in natural language, making the interaction more like talking than typing.
Chatbots are different from their predecessors and natural language processing (NLP) programs. They can engage with any number of people simultaneously, recognize faces to execute commands such as "buy this dress," and reply coherently.

Does the Bot communicate only in English?

Our created chatbot has support for multilingual scenarios. We understand the enterprise's needs when it comes to supporting multilingual capability. Hence, we support machine translation, human translation, and a hybrid model with human translation content taking precedence where available. This means that the chatbot uses the human-translated content as the priority, and if the human translation is not available, we provide machine translation as a fallback mechanism.

Does chatbot come with a default knowledge base?

PixelCrayons has created knowledge bases (called domains) for their ready-to-deploy bot personas. We will provide this information along with deployment. PixelCrayons provides an administrative interface for customers to be able to enhance the knowledge base on their own. There will not be any development effort for the same.

Do I get access to project management software and timesheet reports?

PixelCrayons ensures that each client gets timesheet reports and complete access to the project management tool at a frequency decided by the client.

What is the limit to the number of users that can use the Bot?

There is no limit to the number of users that can chat with your Bot. You have complete administrative control to define supported AD domains, users, and authorization. However, the license does not allow the implementation of new/other bots by default.

What is the lead time required to ramp up the resources?

A dedicated team for your project will be set up quickly to initiate work within a few hours of project acquisition.