PixelCrayons PixelCrayons

IT Staff Augmentation Services Company India

We are India’s top company for providing the best staff augmentation services with 100% assured results. Since our establishment, we have helped 8000+ small companies and 450+ big enterprises achieve their business goals by offering high-quality IT talent. We are all about finding the right people, with the right skills, for the right job.

Want to outsource staff augmentation services in India and grow your business revenue by 200%? We are the top company to contact!

  • 11500+
    Projects Launched
  • 16+
    Years Experience
  • 4800+
    Satisfied Customers
  • 97%+
    Client Retention

Helping Businesses Since 2004

PixelCrayons has been providing staff augmentation services to businesses from different sectors for a long time. Our experts offer high-quality products at a reasonable price.

  • Reduce Cost Upto 50%


    Save up to 50% of Cost on hiring in-house resources.

  • Finding Top IT Talents


    Get the chance to work with the top 1% of IT experts with our staff augmentation services.

  • Fill Gap in Your Skill Sets


    Get a pool of expertise having diverse skill sets of various technologies.

  • Faster Time-to-Market


    Get best-fit resources, perfect QA strategy, & project management guidance.

  • Adaptability & Flexibility


    Our staff augmentation services assist you in diversifying and increasing the quality of the services.

  • Innovation & Compete


    Get innovation & strategic solutions on your project by our expert and professional team.

  • Enhance Your Efficiency


    Enhance efficiency & remove human errors by automating your business processes.

  • Ensure Operation Agility


    Create a complete digital ecosystem with the latest technologies like RPA, AI, cloud, etc.

  • Complete Peace of Mind


    Now spend more time on your core tasks & less on in-house resources & varied costs.

See What Our Customers are Saying...

We sign strict non-disclosure agreements & IPR with our esteemed clients. However, some clients came forward to appreciate our hard work by providing video and textual testimonials for our work. Here are a few testimonials sent by some of our esteemed clients from across the globe:

We were very afraid that there is no agency that will deliver the quality that we were looking for. Pixelcrayons turned out to be a very good solution. Since day one, we were engaging in the product development. At the begining, I thought it's gonna be a very hard road...

Mr. Nilo Quiroz, Wyzchef

PixelCrayon’s management has been very knowledgeable & flexible with assigning right resources. The developers are skilled, focussed, and professional who have delivered their thoughts on time. Definitely would recommend PixelCrayons and would use them again...

Philip Hamichi, Eurowise

Hi, My Name is Nikhil and I run a website called www.proadviser.com.au and it is essentially an online market place where clients can get quotes from, financially advices, accountant lawyer... I don't really have any issues while working with financially advices, accountant lawyer...

Nikhil, Proadviser

Celler Angels has been using PixelCrayons for about six or seven months and as a virtual company it's extremely important to have deadline met, content delivered, promises kept. Everything that PixelCrayons has delivered so far has been top notch...

Martin Celler, Celler Angels

Hello, I am Bas Buys owner of 'Enter Baby Allant'. I worked on a project with PixelCrayons team India. I am very pleased about corporation. They did a very good job, and delivered exactly what needs to be done and communication is very effective and pleasant...

Bas Buys, Enter Baby Allant

Overview of Our Staff Augmentation Services

PixelCrayons offers flexible staff augmentation services and gives customers on-demand resources and skills, becoming an extension of the IT business.

  • Expert & Talented Staff

    We ensure to provide you with the best technical, professional, and managerial talents as per the demands and requirements of your project model.

  • Get Right Expert

    Maximum client satisfaction is our ultimate goal. At PixelCrayons, we focus on providing the right and experienced professionals who can deliver the best outcomes.

  • Flexible Resourcing Model

    We offer you a team that can be scaled up or down as your project needs so that you can always meet the changing needs of your business.

  • Web App Development Services

    You can hire staff for your web development projects. We provide you with a team for different technologies like PHP, .Net, Java, JavaScript, Angular, React, Nodejs, etc.

  • Mobile App Development

    You can hire staff for your mobile app development projects. We provide you with a dedicated team for native (Android, iOS) and cross-platform (react native & Xamarin) apps.

  • DevOps

    Our experienced DevOps team works closely with the development team to automate the end-to-end product delivery pipeline.

Have IT Issues Become a Hurdle in Your Business Growth?

PixelCrayons is one of the best staff augmentation companies in India, working 24*7 to meet your business objectives. Getting your project done within the deadlines without compromising with the quality makes our IT staff the first choice of several startups, SMEs, and enterprises. Don’t stop; keep your business going with our leading IT team. Do you have any queries related to staff augmentation services?

Technology Stack

PixelCrayons has a pool of the top 1% IT talent and technology consultants who deploy the most advanced technologies to deliver world-class solutions and meet customers' varied demands in the minimum possible time.

Covering All Major Industries

We, at PixelCrayons, provide you staff augmentation services on all the major industries that are mentioned below:

  • Healthcare

    We provide complete software solutions to the healthcare industry. Our IT solutions effectively improve internal processes and enhance operational efficiencies.

  • Retail & eCommerce

    We build robust custom e-commerce development solutions, including e-carts & marketplaces, social commerce solutions, e-auction sites, to name a few.

  • Travel and Tourism

    Our agile software solutions for the travel industry improve your tour & travel business’ RoI and lessen its operational cost to make it more profitable.

  • Education and eLearning

    Our custom e-learning solutions comprise online training apps, online courses, learning management systems, corporate learning portals, to name a few.

  • Banking and Finance Solutions

    Our banking software development company offers custom banking & financial software solutions for increased operational efficiency, constant cost leadership, and agility.

  • Logistics and Transportation

    Our result-driven software development services for logistics & transportation maximize RoI and effectively manage daily workflows.

  • Media and Entertainment

    Our offshore software development company offers social networking development tools, online promotion solutions, media content distribution channels with the latest trends.

  • Publishing and Advertising

    Our advanced publishing and advertising app development solutions help businesses empower their business models to cater to future digital needs.

  • Automotive

    Our innovative web and mobile applications help the automotive sector to be more cost-efficient & sustainable.

Our Process

PixcelCryons enable businesses to develop more robust and long-term abilities with its on-demand IT staff augmentation services. We follow a streamlined and transparent process to avoid any confusion and introduce the best solutions.

  • 1

    Define your project’s scope with our Industry Experts

  • 2

    Select candidates for the screening process

  • 3

    Initiate project onboarding & assign tasks

  • 4

    Initiate project on-boarding & assign tasks

Pick From Our Multiple Hiring Models

Being a leading staff augmentation services company in India, we offer flexible engagement models to fulfill various business needs.

Case Studies

We cover every project under NDA (Non-Disclosure Agreement); however, we have taken approval from a few of our clients to display their projects to give you a better knowledge of our work. Here are some of our popular case studies:

Contact Us Now

Frequently Asked Questions

Here are some questions that our clients frequently ask. If you need more information or have any other questions, feel free to contact us.

Should I choose PixelCrayons for staff augmentation services?

PixelCratons has 17+ years of experience in providing talented staff for various software development projects to 38+ countries. Till now, we have completed 4800+ successful projects. Also, our team has 5+ years of expertise in creating secure and feature-packed software.
When choosing PixelCrayons for staff augmentation services, you not only get a super-talented team but a partner you can trust upon. We offer three different engagement models so that you can pick as per your business needs.

How PixelCrayons ensure the right staff for my projects?

We perform stringent screening for each professional before hiring. When you choose PixelCrayons, you can rest assured that you are working with India's top 1% of staff. Also, we provide many benefits to our customers, such as quickly scaling up and down, easy replacement of resources, strict NDA, no contract lock-ins, etc. Our clients can also hire resources as per their industry type like banking, eCommerce, eLearning, etc.

What kind of service do you provide? Onshore or Offshore?

At PixelCrayons, we provide both onshore and offshore services to our customers. We are a well-known name in IT staff augmentation services, and our Onshore Outsourcing allows you to manage space and be better at preserving costs. It would help control workload as our IT experts would be concentrating on the tasks you provide them. This can decrease the pressure from the in-house team, and they could do other jobs.
On the other hand, you can get the best solutions at an affordable price without compromising the quality of our offshore services.

What is staff augmentation?

Staff Augmentation is a flexible outsourcing technique that helps individuals hire tech talent globally & manages the augmented team. You get the authority to select the best candidate out of the many candidates that fit your needs & requirements, and then you may extend your augmented team whenever you wish to.

How do I choose an IT staff augmentation services company in India?

In today's globalized economy, it is critical to have the right people on your team. In many cases, businesses look towards IT Staff Augmentation Services Company in India for assistance with their teams, especially when the company faces a labor shortage or increased workload. Several key features should be considered while evaluating a service company;
1. Experience of the Company in IT Staff Augmentation Services:
You must ensure the company has a proven track record in IT Staff Augmentation Services. Many companies provide services to different businesses, so it is essential to understand their experience in providing these services to your industry. If possible, request case studies or references from similar companies to get a better idea of the level of service you can expect.
2. Quality of the Team:
You can learn a lot about a company through its website and marketing materials, but nothing beats speaking to the people that provide the service. A good IT Staff Augmentation Services Company in India should provide you with direct contact information for past clients to get an honest perspective on the quality of service they provide. You may also want to request references from groups that have hired this company recently.
3. Cost of Services:
It is essential to understand precisely how much you will be paying for these services before signing any agreements, so always ask for a breakdown of costs before making your final selection. While cost should not be the only factor in your decision, it is a significant factor to consider in the early stages of your search.
4. Level of Communication:
If any problems arise with a project, you will want to know about them immediately so you can resolve the situation as quickly as possible. Therefore, you must select an IT Staff Augmentation Services Company in India that is very responsive to your needs. They should be available by phone or email whenever you need them, and they should also be able to provide status updates regularly. Moreover, if something goes wrong, they should communicate the situation clearly and ensure that you fully understand what caused the issue and how it can be resolved.
5. Look For The Reputation of Company:
While this is not a direct reflection of their performance, a company's reputation can say a lot about your experience with them. The Internet makes it easy to research other people's experiences with different companies, so you should look for organizations that maintain favorable reputations through online review sites and other sources.
It is also essential to consider the size of the company you are hiring, as this may impact your ability to get quick responses from a representative. For example, if you hire a start-up, you may not get through to a representative immediately during busy times. However, if you choose a large company with many clients, they will probably have staff members on hand at all times to handle requests promptly. 6. Staff Retention Rate:
One of the biggest problems that companies face is the high turnover rate. People are your greatest assets, and if you don't have the right people on your team, you will not get good results. Therefore, it is critical to find an IT Staff Augmentation Services Company in India with solid employees with long-term affiliations. The best companies can identify potential concerns before they become significant issues, so always ask about the staffing plan in place for this purpose.
7. Service Background:
The service history of the company can tell you a lot about its capabilities. Many companies can provide an impressive list of services, but it is essential to determine why they were selected for these projects and how well they worked. For example, if they worked on your competitors' websites or apps, this may not be a good sign. Always ask about their process for selecting clients and the qualifications of the employees they work with so you can further determine if this is a company you want to work with.
8. The Technical Knowledge of Staff:
If your company website goes down, the last thing you want is an IT Services Company that can't resolve the issue as quickly as possible. Ultimately, you will want to select an organization with knowledgeable and experienced staff members who can help you navigate technical obstacles and regularly provide accurate updates.
Also, remember to ask for information on both current and past projects so you can get a good idea of their technical capabilities. In some cases, they may provide examples of websites they have built and testimonials from satisfied clients.
When you are ready to find an IT Staff Augmentation Services Company in India, the quality of the person who provides your initial information can make a big difference in the final results. While it is beneficial to get responses quickly, you also want to get honest, reliable information that helps move the hiring process forward.
It is essential to trust your IT Staff Augmentation Services Company, so always ask about their background and qualifications before hiring them for a project. This way, you will select the right agency and get the results you are hoping for.
9. Security & Privacy:
If you deal with sensitive customer information, any IT Staff Augmentation Services Firm in India you work with must have a strong security plan to protect this information from potential threats. You will want to ask about how they store and distribute data, as well as the steps they have taken to ensure your information is secure at all times.
10. Subcontractors & Partnerships:
Many companies use subcontractors for tasks that are not their primary focus. However, you will not want to work with a company that has too many partners since this can be an indication of poor management practices. You want to select a firm that offers effective solutions and is willing to invest in its employees' success.

What questions should I ask before hiring an IT staff augmentation services company in India?

The decision to hire an IT Staff Augmentation Company should not be taken lightly, especially if you’re currently using traditional employment agencies or staffing companies. Before making this critical decision, you must ask the right questions to ensure the service provider can offer you what you need. If your company is looking to outsource staffing services but isn’t sure where to begin, here are ten questions to ask before hiring an IT Staff Augmentation Agency in India.
1) What Will Be The Scope Of Work?
The scope of work is essential because it reflects your understanding of what will be done and how it will be done. IT consulting firms are notorious for promising more than they can deliver or delivering more than you asked for. You should make sure to get an agreement on tasks, timelines, deliverables, etc., while there is still time to make changes if things don’t work out as planned.
It’s also helpful to have a point of contact at your IT consultant firm who you can call or email with questions about how everything is going. This will help alleviate some anxiety about progress over time. If it makes sense, speak with several IT staffing companies about similar projects before choosing one.
2) How Will They Assist My Business?
A good IT staffing service provider should be able to provide you with an answer on how they will help your business. These companies have been successful in helping other companies to solve their IT challenges, so they should have a plan on how they can assist your company as well.
Good staffing companies don’t want to sell a product or service that won’t fit your needs. They are accountable for helping you find solutions for these problems. If you are not comfortable with their explanation of how they will assist your company, move on and find another IT staff augmentation services provider who is more compatible.
3) Who Are Your Customers?
One of your primary concerns should be who your customers are. Find out which industries they’ve served, how long they’ve been in business, and if they work with Fortune 500 companies. Also, ask about details like what specific products or services they offer, how much experience they have with particular technologies, etc. A Top IT Staff Augmentation Company in India will gladly provide you with all that information. You should expect them to give you client references and even encourage conversations directly with those clients. If they don’t seem willing to do that, move on—you don’t want a firm that will withhold information from you down the road.
4) What Will Be Your Approach?
There are a few different approaches to outsourcing. Some organizations have a centralized team of full-time employees that works on various projects, while others choose a more project-specific approach. If you’re looking to hire an IT staffing agency in India, it’s worth asking about how they operate and what their organizational structure looks like.
This will help you determine if a staffing agency is a good fit for your organization. It’s essential to understand their approach to IT project management, as well as their organizational structure. In addition, you should ask about their specific qualifications, what types of projects they have worked on in the past and how many full-time employees they have supported them.
5) Can They Back Up Their Claims With Testimonials And Case Studies?
One of your top concerns is whether you can trust your IT Staff Augmentation Services company to solve your IT issues and not waste money. Check out customer testimonials and case studies on their website and social media pages to see if they’ve solved problems similar to yours.
Also, ask them for references from past clients with whom you can speak directly. You might be surprised at how many IT services companies don’t have case studies—this one is a red flag that they may be disorganized or just scamming you. If they can’t show you any success stories or references, it may be time to find another option.
6) What Is Your Plan For Implementation?
Now that you’ve found a Top IT Staff Augmentation Company in India, it’s time to see if they have a solid implementation plan. This is where you will get to ask questions about exactly how they will solve your IT staff augmentation problem. The best way to go about it is by asking specific questions like: How many resources do you believe it will take to implement all phases of our project? Can you share an example of your experience in implementing something similar?
If their answers aren’t sufficient or don’t answer your questions at all, you should consider hiring someone else. If they cannot provide details on their implementation plan, it’s unlikely that they will deliver results.
7) What Is Their Infrastructure Like?
If you consider hiring an IT staffing agency in India, you must first ask how they have structured their company. They will need to provide you with detailed information about their staff, clients, and network. Find out where they are based and how long they have been in business. If possible, find out more about your potential partner's references. Discuss all of these details to ensure that you work with a professional organization capable of supporting your needs.
8) How Do They Handle Security Concerns?
The best IT staffing company in India will outline how they will address all your security concerns. They should provide details on how they will guard against data loss, theft, and other types of loss. This is especially important for companies dealing with financial or sensitive information. Their answers should make you confident that they know any security risks associated with your industry, business model, and other critical factors. If there are any unanswered questions, make sure you address them before signing a contract.
9) What Happens If Things Go Wrong?
If your IT staff augmentation vendor doesn’t have a contingency plan for when things go wrong, you should consider another company. Having a contingency plan is critical for outsourcing to an offshore company or working with a remote team. It’s essential to ask about how they handle emergencies and other situations that might arise during your relationship.
In fact, many companies won’t take on projects without a contingency plan firmly in place. And, since these situations will appear from time to time no matter how thorough you are, it’s smart to make sure you know what your company will do if one arises. If their answer isn’t satisfactory, look elsewhere.
10) How Long Will It Take Them To Implement The Solution?
When you begin to speak with IT staffing companies, you may be concerned about how long it will take them to implement your solution. While every business is different, most have some complexity when it comes to implementing new technology. However, if you're interviewing an Indian-based IT staffing company, for example, they are likely already equipped to handle these types of projects regularly.
Instead of worrying about implementation length, ask them questions about their experience. How many of these projects have they completed? How long did each take? What challenges did they face along the way? Knowing exactly what to expect can alleviate some of your worries during their engagement period and help put any remaining fears at ease.

What mistakes should be avoided before choosing an IT staff augmentation services company in India?

Hiring an IT staff augmentation company to manage your technology team is an excellent way to scale your business quickly without the high cost of hiring full-time employees. But before you sign on the dotted line, make sure you avoid making these ten mistakes first!
1) Not having a clear business objective
Many companies choose offshore vendors without having a clear picture of their business objectives. This is a bad move. Businesses must understand what they are hoping to achieve by outsourcing and then look for someone that will be able to help them reach their objective quickly and easily. If you have no idea why you are looking for outsourcing help, you shouldn’t go through with it.
Before thinking about outsourcing your business operations, ask yourself why you are considering it at all. Maybe your objective is simply cost savings, or perhaps you want flexibility so that you can work on other projects while employees focus on what they do best.
2) Failure to research the companies
You must conduct thorough research on companies offering services. You have to know what kind of reputation they have regarding services, pricing, and reputation among their customers. This will help you find out which service provider is ideal for your requirements. Incomplete information gathering: Make sure that you gather all relevant information about various companies from various sources such as industry magazines, consumer websites, business directories, and databases, etc.
Always use credible resources while gathering information. Failure to choose a flexible service provider: Service providers often make unrealistic promises to win a contract from a client. But when it comes to fulfilling these promises, they do not meet them because unforeseen circumstances make it impossible for them to do so.
3) Hiring full-time staff instead of consultants
Many business owners use full-time employees instead of external consultants due to various factors, including a lack of knowledge on how and when to use contractors and companies not wanting to deal with payroll and HR issues. However, using experienced and skilled IT professionals as on-demand consultants is both quicker and more cost-effective. Here are some common reasons businesses choose full-time staff instead of hiring for their IT needs
4) Ignoring terms and conditions
Most consulting firms in India (and abroad) will ask you to sign their standard-form contract, which covers terms like when they’ll begin work, when they’ll finish it and how much you’ll pay. Before signing any contract, take some time to read all of its stipulations; if something seems unreasonable or you have a question about a clause, talk it over with your hiring firm.
If something is unclear—and sometimes even if it isn’t—the safest move is to simply not sign until you get a response that satisfies your concerns. You can also ask for a summary version of their contract so you can see what provisions are most important without having to read through reams of legalese.
5) Failing to include clauses on confidentiality
Although a service provider will sign a non-disclosure agreement, that doesn’t mean your trade secrets are safe. Insist on a confidentiality clause that explicitly describes what information constitutes confidential material and what punishment awaits anyone who reveals trade secrets. If possible, also make sure any member of your team who signs a non-disclosure form can get you out of trouble if they’re ever threatened with legal action by your vendor.
6) Not evaluating the reputation and credibility of the company
Before hiring any outsourcing partner, make sure you evaluate their credibility by reading reviews and testimonials. Often, companies will pass themselves off as one company when in fact, they are entirely different. Find out what your prospective partner’s business is doing now and how long they have been doing it.
Does their approach suit your needs? Try searching for information about them on the web using their name plus words like reviews, complaints, or scams. This will help you gain a greater understanding of how reputable these companies are. It also helps to understand what type of experience others have had with them so that you can decide if they could be a good fit for your business too.
7) Confusion between IT staffing and outsourcing
A lot of companies confuse between staffing and outsourcing. The main difference between these two is that work is assigned to third-party service providers who do all or some functions of a company during outsourcing. Whereas, during staffing, internal resources are shared with external resources through engagements and contracts. Most Indian companies provide staffing services and try to make their customers believe that they offer outsourcing services. But in reality, most of them neither have any facility for offshore development nor have any business relationship with vendors outside India. So, be careful when you hire anyone for your project's needs.
8) Not setting measurable goals
Not having measurable goals will result in nothing more than wasted time and money. When you’re getting started, it’s helpful to keep your goals simple. At a minimum, make sure you know how many people will be hired through your services and what your turnover rate is going to be. If you don’t have a basic understanding of these things upfront, it can be a huge challenge for any outsourcing partner to help grow your business.
9) Failure to negotiate well
It is always better to have multiple options at your disposal, not just one. It is therefore essential that you can negotiate well with any IT outsourcing company in India. Negotiating helps you choose a good deal for your services and can even help you find lower rates if needed. Thus you must be conversant with negotiation skills before deciding on hiring an outsourcing services company in India.
10) Lack of clarity in communicating needs
Before even looking for an IT Staff Augmentation Services Company, gather clarity with your specific requirements. An average of 15% of projects fails due to a lack of proper communication between clients and companies. If you don’t communicate your needs with your service provider, it may result in additional charges, or worse – You may end up not getting any work done at all! To ensure that doesn’t happen, sit down and list out what is needed for your business.

What are the benefits of staff augmentation services?

There are a wide variety of benefits to the use of staff augmentation services. Some of these are listed below:
• Allows a company to remain flexible and responsive to changes in its environment.
• Can lower payroll costs compared with permanent employees.
• It gives you access to expertise that may not otherwise be available within your organization.
• Allows you to expand your business while keeping payroll costs under control.
• Provides a short-term solution if the demand is temporary.
• Provides an opportunity for current employees to be challenged by new projects, responsibilities, and tasks before • increasing their level of accountability through promotions or salary increases.
• Increases the capabilities of a company's human resources to handle temporary or seasonal demand.

Is there any consulting fee?

No, there is absolutely no consulting fee. We offer a free consultation to allow us to get to know the customer. This request facilitates a discussion of the project at hand and the individual staffing needs of our client. There is also no limitation regarding the size of the team that can be augmented. This will solely depend on the needs and goals of our client.

How can the final product be guaranteed?

Being the best IT staff augmentation services company, we understand our customer's concerns regarding staffing needs. It is one of the essential factors that can affect the overall success of an organization or a business. Our zero risk factor, perfect layout, and clean code all assist in making our customers more comfortable during the implementation phase.
Painless communication gives our customers a competitive advantage. Regular engagement post-hiring makes sure that any problems that might arise are dealt with promptly & the scalability factor guarantees that any future changes can be accommodated for whether they be to scale up or down the size of staff.

What exactly is resource augmentation?

Resource augmentation is an outsourcing technique used to acquire staff based on specific criteria to support the project goals. This particular technique allows the businesses to evaluate the current staff abilities & then understand if there are skill gaps.

What is the difference between augmentation services and staff augmentation?

The significant difference between the two models is that the provider delivers an "outcome" at a defined price versus an "input" under the staff augmentation model under the managed service model.

What are the core stages of the staff augmentation process?

The key stages of the process are:
Pre-qualification: When companies don't have a clearly defined staff augmentation approach in place and don't know how to delegate, they go through huge amounts of time and money just prequalifying potential suppliers. Often this involves lengthy tenders and negotiations with suppliers who perhaps aren't the most suitable.
This stage also includes auditing suppliers' practices and processes to ensure that they live up to the company's expectations. In fact, this pre-qualification process can take months as companies don't have a system in place for quickly filtering out unsuitable suppliers.
Competitive assessment: This is where a detailed evaluation of suppliers is conducted, and their suitability for the task, experience level of staff, and resources are evaluated. This evaluation is achieved to determine which suppliers will be shortlisted for a project.
This process can take up to 6 months as companies often fail to define their outsourcing needs during the pre-qualification stage clearly and don't know what they're looking for in their suppliers.
Vendor selection and contracting: Once a company has identified potential suppliers, it conducts detailed due diligence to ensure that the right one is selected. The vendor needs to meet its business objectives and provide high-quality staff on time at an acceptable price. This can take another three months as companies are usually unable to describe their outsourcing needs clearly.
Vendor management: This stage is where the company works with a chosen supplier daily, including performance reporting and account management, and supply of appropriate staff resources. The length of this stage depends on how in-depth the vendor selection process is – if it wasn't done appropriately, then the outsourcing cycle will be longer and more resource-consuming.